CallMate
CallMate turns every outbound call into an intelligent business interaction. It speaks naturally across multiple languages, understands customer intent in real time, and takes action, from qualifying leads and booking appointments to answering queries, managing complaints and transferring calls to the right representative.
From the first request
to the finished action.
Built for scale, it combines LLM reasoning, real-time speech recognition and synthesis, RAG-powered knowledge, conversation memory and autonomous tool execution in one end-to-end voice AI system.
Call
CallMate places the outbound call and speaks in the customer's language.
Converse
Natural and interruption-aware, with barge-in handled and context kept.
Capture
Intent is recognised in real time; answers come from verified information.
Update
Bookings and requests are actioned, and the outcome lands on the dashboard.
Escalate
A call that needs a person is transferred to the right representative.
Built to do the work,
not describe it.
Multilingual voice
Natural, human-like conversation across languages.
Real-time intent recognition
98% accuracy in testing, while the customer is still talking.
Barge-in handling
Customers can interrupt, and the conversation keeps up.
Autonomous actions
Bookings, support requests and call transfers, done on the call.
Conversation memory
Context carried through, so every interaction stays consistent.
Grounded answers
RAG over verified business information, not a model's guess.
High concurrency
An architecture built for large-scale calling operations.
Live dashboard
Campaigns, customers, calls and outcomes, managed in one place.
Bring us one problem.
Six building blocks,
one chain.
CallMate runs on six of the capabilities every AI Brigade system is built from, chained in the order it uses them.
Listen
Multilingual voice and speech, across phone, web and mobile
Understand
Intent, documents and enterprise knowledge
Reason
Models, rules and business context together
Act
APIs, applications and workflows
Communicate
Voice, web, mobile and outbound
Escalate
Human-in-the-loop wherever judgement is required
The same building blocks,
other workflows.
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All 9 products, running
Every demo, in every language it ships in.
See every demo